cbaji Privacy Policy

1 Purpose and Scope of Data Collection

cbaji collects from its users only the information needed to operate and improve the platform's services. This includes creating accounts, processing transactions, verifying identity, and ensuring security.

1.1 Information Collected at Registration

When you open an account at cbaji, the following information is collected:

• Full name and date of birth
• Mobile number and email address
• Bank or mobile banking account details (for deposits and withdrawals)
• Government-issued ID details for identity verification

1.2 Information Collected Automatically During Use

While using the platform, certain information is collected automatically, such as IP address, browser type, device information, session duration, and a log of which pages were visited. This information is used to improve platform security and performance.

2 Use and Processing of Information

cbaji uses collected information for specific purposes. No information is used beyond its stated purpose.

To learn about the full terms of our service, read the Terms and Conditions, where the legal basis for data use is explained in detail.

3 Data Protection Methods

cbaji uses industry-standard security technology to protect user data. SSL encryption is active on the platform, which prevents third-party interception during data transmission.

3.1 Technical Security Measures

• SSL/TLS protocol active on all connections
• Sensitive data stored in encrypted form
• Automatic detection of suspicious activity
• Regular security audits conducted

3.2 Administrative Security Measures

Only authorised staff have access to user data, and they are bound by confidentiality agreements. Every instance of data access is logged and reviewed regularly.

To learn more about cbaji's security framework and the organisation overall, visit the About Us page.

4 Sharing Information with Third Parties

cbaji never sells user personal data to third parties. However, information may be shared in certain specific cases required to operate the service:

4.1 Service Providers

Minimum necessary information is shared with partners engaged for payment processing, identity verification, and technical services. Confidentiality agreements are in place with these partners.

4.2 Legal Obligations

Information may need to be provided in accordance with applicable laws in Bangladesh or a valid order from a competent authority. In such cases, cbaji will provide only the information specified in the order.

4.3 Business Restructuring

In the event of a transfer of business ownership or corporate restructuring, user data may be transferred to the new entity, but it will always remain subject to the terms of this privacy policy.

5 Cookies and Tracking Technologies

Cookies are used on the cbaji platform. Cookies are small data files stored in your browser that help improve platform performance.

5.1 Essential Cookies

Essential cookies are used to maintain login sessions and carry out security checks. Without these, the platform cannot function properly.

5.2 Functional Cookies

Functional cookies are used to remember your preferred language, theme, or other settings. These improve the user experience.

5.3 Analytics Cookies

Analytics cookies are used to understand which parts of the platform are used most. This information is not personally identifiable.

You can manage cookies from your browser settings, but disabling some cookies may mean certain platform features are no longer available.

6 Data Retention Period

cbaji retains user data only for as long as required for legal or business reasons.

• Data for active accounts is retained for as long as the account remains open.
• Even after an account is closed, financial transaction data may be retained for a specified period in accordance with applicable law.
• In cases of fraud or dispute, relevant data is retained until the matter is resolved.
• Data retained for marketing purposes is deleted after the user withdraws consent.

7 User Rights

cbaji respects every user's rights regarding their data. You have the following rights:

7.1 Right to Access

You may request at any time to know what information cbaji holds about you. If this request is made through support, it will be fulfilled within the designated timeframe.

7.2 Right to Correction

If there is any error in your information, you may request a correction. The data will be updated after proper verification.

7.3 Right to Deletion

When closing an account, you may request that your personal data be deleted. However, some data may need to be retained for a specific period due to legal obligations.

7.4 Right to Withdraw Consent

You may withdraw your consent for marketing communications at any time. After withdrawal of consent, your data will no longer be used for that purpose.

For responsible use and personal protection, we recommend reading our Responsible Gaming Guidelines.

8 Protection of Minors' Data

cbaji is a 21+ platform. No person under 21 years of age may open an account, and cbaji does not knowingly collect any information from minors.

If we suspect that a minor has registered in any way, we will immediately close that account and take steps to delete the associated data.

If parents believe their minor child has registered on this platform, please contact the support team directly.

9 International Transfer of Data

Some of cbaji's technical services may be operated through providers whose servers are located outside Bangladesh. In such cases:

• Appropriate security measures are ensured during data transfer.
• Partner organisations are required to follow equivalent privacy standards.
• Data protection terms are included in agreements with third parties.

10 Policy Amendment Process

cbaji reserves the right to change or update this privacy policy as needed. For significant changes, users will be notified via their registered email or mobile number.

The "Last Updated" date at the top of the policy will always reflect the most recent version. Continuing to use the platform after changes are made will be considered acceptance of the new policy.

For answers to common questions, visit our FAQ section, where various topics related to accounts and data are covered.

11 Payment Data Security

bKash, Nagad, Rocket, Upay, and bank transfer can be used to deposit at cbaji. Information related to these payment methods is kept specially protected:

• Payment information is transmitted through encrypted channels.
• cbaji never stores mobile banking PINs or bank passwords.
• Transaction records are stored in a secure database.
• Suspicious transactions are automatically flagged and reviewed.

A minimum deposit of ৳100 and a withdrawal limit of ৳500 apply. Withdrawals are generally processed within 15 minutes to 2 hours.

12 Applicable Law and Jurisdiction

This privacy policy is governed by applicable law. For any dispute or claim regarding data protection, both parties will first attempt to resolve the matter through discussion.

If any part of this policy is unclear or you have any concerns about your data, please contact cbaji's support team. Live chat and email support is available 24 hours a day, 7 days a week, in both Bengali and English.