Responsible Gaming —
Know yourself, set your limits
cbaji believes that entertainment is a genuine source of enjoyment only when it is experienced in a controlled and mindful way. On this page you will find the information and tools that will help keep you safe.
Keep yourself protected
What responsibility means at cbaji
cbaji is an entertainment platform. Whether it is casino games, slots, cricket betting or fishing games, we want you to set the right limits on your enjoyment yourself. This platform should not be used as a guaranteed way to earn money; it is purely a form of entertainment.
Our Terms and Conditions state clearly that users must be at least 21 years old to open an account and take part in any game or betting activity on cbaji. This service is strictly prohibited for minors and we enforce that firmly.
Excessive reliance on gambling or online gaming can sometimes have a negative effect on personal and family life. cbaji wants every user to stay aware of these potential risks and to take action in time when needed. Your personal information, including data about your gaming habits, is kept secure in accordance with our Privacy Policy.
To use the tools discussed on this page or to find out more, contact our round-the-clock support team. cbaji offers 24/7 support in Bengali and English via live chat and email.
Tools to stay in control
cbaji provides several practical tools to help you manage your gaming habits. These tools can be activated at any time from your account settings or through the support team.
Deposit Limits
Set a maximum amount you can deposit on a daily, weekly or monthly basis. Once set, lowering the limit takes effect immediately; raising it requires a waiting period.
Session Time Limits
Set a time limit on how long you play in one go. When the set time is up, the platform will notify you and can automatically end the session if needed.
Loss Limits
Set up an automatic stop when your losses reach a certain amount. This is the most direct way to keep financial losses in check.
Time Out
Take a short break — from a few days to a few weeks. During this time, access to your account and betting will be completely disabled.
Self-Exclusion
If you need a longer break, choose self-exclusion. Once activated, your account remains fully deactivated for the set period and all promotional communications are stopped.
Reality Check
Receive a notification at regular intervals showing a summary of your current session — how long you have been playing and how much you have deposited.
Warning signs of a problem
If any of the signs below appear in yourself or someone you know, it is time to seek help. These are not signs of weakness — they are the first step toward staying aware.
- Spending more than your set budget and feeling regret afterwards.
- Placing increasingly larger bets to try to recover losses.
- Hiding your gaming habits from family or friends, or being dishonest about them.
- Being unable to stop gaming despite financial difficulty.
- Continuing to play while neglecting work, studies or daily responsibilities.
- Feeling restless, irritable or anxious when not playing.
- Repeatedly trying to stop gaming but not succeeding.
Ask yourself
Answer the questions below honestly. If the answer to one or more of them is "yes", speak to cbaji's support team or seek professional advice.
1. Do you often play for longer or spend more than you planned?
2. After winning, do you feel the urge to keep playing — and end up losing everything?
3. Is gaming affecting your sleep, your relationships or your finances?
4. Have you ever been dishonest to hide your gaming from others?
Ways to get support
Asking for help takes courage. You are not alone — from cbaji's support team to family and professional counsellors, there is support available to you.
cbaji Live Chat and Email Support
cbaji offers 24/7 support in Bengali via live chat and email. Contact us at any time to set deposit limits, take a break or activate self-exclusion. Our email: [email protected]
Family and People Close to You
Talking to a family member or a trusted friend is often the most effective first step. Share your feelings honestly with them. If needed, ask for their help to set limits or take a break.
Professional Advice
Specialised support for gaming addiction is available from mental health professionals, counsellors and behavioural therapists. Several public and private hospitals and clinics in Bangladesh provide mental health services. Do not hesitate to seek professional help.
cbaji's commitment
cbaji is more than a gaming platform — it is a responsible community. We place every user's wellbeing above business interests. Our FAQ contains detailed guidance on how to use the responsible gaming tools.
Minor Protection
cbaji follows a strict age verification process. Multiple layers of verification are in place to ensure no one under 21 can open an account.
Data Protection
Your gaming history and personal information are kept completely private. SSL encryption and secure data storage are used to prevent unauthorised access by third parties.
Restrained Promotion
No promotional messages are sent to users who are on self-exclusion or a break. We respect your decision.
Round-the-Clock Support
At any time of day — early morning or midnight — if you feel you need help, cbaji's support team is ready to speak with you in Bengali via live chat and email.