Answers to the most asked questions at cbaji

To create an account at cbaji, you need to provide your name, mobile number, email address and a strong password. It is important to give accurate information during registration, as identity verification is required at the time of withdrawal. Please note that you must be at least 21 years old to play at cbaji. You can go to the cbaji login page to start creating an account right away.

At cbaji, usernames are generally created using English letters and numbers — special characters are limited. Passwords must be at least 8 characters long and should include a mix of uppercase letters, lowercase letters and numbers. Do not use easily guessable passwords (such as your date of birth or "123456"). A strong password keeps your account secure.

First make sure you are entering the correct username and password and that Caps Lock is off. Clear your browser cache and try again. If the problem persists, contact cbaji's 24/7 live chat support — they can assist you in Bengali. Entering the wrong password multiple times may temporarily lock your account, in which case support is the only solution.

Click the "Forgot password?" option on the login page. An OTP will be sent to your registered mobile number or email. Use that code to set a new password. Do not share the OTP with anyone — no cbaji staff member will ever ask for your OTP. If you do not receive the OTP, check your spam folder or contact support.

No. Only one cbaji account is allowed per person. Creating multiple accounts is a violation of the terms and conditions and risks having all accounts closed. Your bonuses and winnings may also be forfeited. If you have a problem with an existing account for any reason, speak to support rather than opening a new one.

cbaji is available on both Android and iOS. The APK for Android and a separate version for iOS are available through official channels. The app works well on Android 7.0 or above and iOS 12 or above. Visit the app page to learn more about the cbaji app.

The cbaji Android APK should only be obtained through official channels. Downloading an APK from unknown third-party sites is not safe — those files may contain malware and put your personal information at risk of theft. You will find the correct information on the cbaji APK page. Before installing, you may need to enable "Install from unknown sources" in your phone's settings.

First, check that your internet connection is working properly. Then clear your browser's cache and cookies: in Chrome, go to Settings → Privacy → Clear browsing data and delete cached images and files. If you are using the app, force-close it and reopen it. A full phone storage can also slow down performance — free up some space.

cbaji's servers record the state of every game. When your connection is restored, you can continue from where you left off. However, if a round or spin was interrupted mid-way due to a dropped connection, contact the support team — they can review the game logs and help resolve the issue.

Yes, cbaji can be played fully through a mobile browser. Accessing the site directly from Chrome, Firefox, or Safari gives you all games and features. However, installing the app gives you faster loading times and notifications. If you prefer the browser, tap "Add to Home Screen" for an experience similar to the app.

Never share your OTP or mobile banking PIN with anyone. No cbaji employee, support agent, or representative will ever ask for your OTP, bKash PIN, Nagad PIN, or password. If someone contacts you asking for these, it is a scam — disconnect immediately and report it through the official live chat.

If you see transactions or logins on your account that you did not make, change your password immediately. Notify cbaji's 24/7 live chat or email so the team can secure your account quickly. Also run an antivirus scan on your device, as a compromised device can be the cause.

Yes. cbaji uses SSL encryption, which ensures all data exchanged between your browser and our servers is transmitted securely. Payment information is stored separately and is not shared with third parties in accordance with our privacy policy. You can read the details on the privacy policy page.

Scammers create fake sites that look like cbaji. Make sure you are on the official domain and check that the HTTPS lock icon is visible in your browser's address bar. Instead of clicking suspicious links, type the address directly into your browser. There are many fake accounts using the "cbaji" name on social media — all official communication goes through cbaji's own site.

cbaji believes gambling is for entertainment, not dependency. Our responsible gaming page has tools including deposit limits and self-exclusion. You must be at least 21 years old to open an account and play at cbaji. Set a fixed budget for your play and never gamble with borrowed money.

cbaji's live casino offers tables at a range of stakes — from low-limit tables for players with smaller budgets to high-limit tables for high-stakes players. The minimum and maximum bets are clearly displayed at each table before you sit down. Evolution and Pragmatic Play Live tables are available at various stake levels.

In roulette, a wheel is spun and you bet on which number the ball will land on. Common bets: a specific number (0–36), colour (red or black), or odd or even. Winning on a number pays more, winning on a colour pays roughly double. cbaji has roulette tables from Evolution and other providers. If you are new, start with small bets.

Teen Patti is a popular card game from South Asia. Each player receives three cards and the highest-value hand wins. Andar Bahar is simpler: one card is drawn and you bet on whether a matching card will appear on the "Andar" (left) or "Bahar" (right) side first. cbaji's live casino also has dealers who speak Bengali.

Live casino games use real-time video streaming, so a good internet connection is needed — at least 4G or a stable Wi-Fi connection. cbaji's mobile interface is optimised for touchscreens, so no additional plugins or software need to be installed. Battery and data usage may be higher — stay on Wi-Fi or keep your device plugged in.

The minimum withdrawal amount at cbaji is ৳500. This applies to all methods — bKash, Nagad, Rocket, Upay, and bank transfer. Before withdrawing, make sure the name on your wallet or bank account matches the name on your cbaji account, otherwise processing may be delayed.

cbaji generally takes 15 minutes to 2 hours to process a withdrawal request. This applies to all mobile banking options — bKash, Nagad, Rocket, and Upay. Bank transfers may take a little longer. There may be some delay during busy periods, but it is usually completed within this window.

Yes. cbaji's withdrawal system operates seven days a week, 24 hours a day. Requests can be made on Fridays, Saturdays, or any public holiday. Requests made at night are also typically processed within 15 minutes to 2 hours. If there is a delay for any reason, contact live chat.

The cbaji welcome bonus comes with a wagering requirement — you must bet the bonus amount 25 times. Example: if you deposit ৳1,000 and receive a ৳1,000 bonus, your total balance is ৳2,000 — before withdrawing, you must place ৳1,000 × 25 = ৳25,000 in bets. Winnings from the bonus can only be withdrawn after the requirement is met.

No. To ensure security, cbaji only processes withdrawals to a wallet or bank account registered in the account holder's own name. Sending money to someone else's number is not possible, and any such request will be cancelled. This policy helps prevent money laundering and fraud.